Special Features

Unlocking Advanced Features on Your SANWEAR Earbuds

Your SANWEAR earbuds are packed with innovative features designed to enhance your audio experience. From firmware updates to Hyper-Reality Audio™, this guide will show you how to unlock and maximize these advanced capabilities.

Firmware Updates: Why They Matter and How to Do Them

Keeping your firmware up to date ensures that your earbuds are running the latest software, which can:
✅ Unlock new sound modes (like Movie Mode or Competitive Mode).
✅ Improve audio quality and battery performance.
✅ Fix known bugs and connectivity issues.

How to Update Your Firmware

Download the SOUNDSCAPE app on Android or iOS.
- If you already have it, check for updates in your device’s app store.
Pair your earbuds to your phone.
Open the SOUNDSCAPE app, navigate to Settings > Firmware Updates.
Follow the on-screen instructions to install the update.
- Keep your earbuds close to your phone.
- Avoid using other apps or playing audio during the update.
- Ensure the earbuds are fully charged before starting, as the update may take some time.

Customizing Touch Gestures with the SOUNDSCAPE App

The touch-sensitive controls on your SANWEAR earbuds can be fully customized through the SOUNDSCAPE app.

How to Customize Gestures

Open the SOUNDSCAPE app and connect your earbuds.
Navigate to Settings > Gesture Customization.
Assign specific actions to each gesture for the left and right earbuds.

Try different combinations to find the most intuitive setup for your needs, whether it’s playback control, volume adjustments, or mode switching.

What Is Hyper-Reality Audio™?

Hyper-Reality Audio™ is SANWEAR’s proprietary 3D sound technology, designed to create a fully immersive audio experience. It processes sound in real-time to simulate directional audio and realistic acoustics, making it feel like you’re in the middle of a live performance or cinematic scene.

The Technology Behind Hyper-Reality Audio™

At the core of this technology are SANWEAR’s Hyper Dynamic Drivers, built for spatial gaming and hyper-immersive listening.

🔹 Graphene-infused membranes – Ultra-lightweight yet powerful sound delivery.
🔹 Beryllium-coated diaphragms – Ensures precision and clarity.
🔹 N52 neodymium magnets – Delivers lifelike and dynamic audio.
🔹 Low harmonic distortion – Crystal-clear sound, even at high volumes.
🔹 Enhanced dynamic range – Deep bass, sparkling highs, and every detail in between.
🔹 Platinum conductors – Ultra-efficient sound transmission with zero compromise.

These cutting-edge materials work together to create spatial, detailed, and lifelike sound, making them perfect for gaming, movies, and music.

Movie and Competitive Modes: Benefits and Setup

Your SANWEAR earbuds feature two specialized audio modes tailored for different activities:

Movie Mode

🎬 Expands the soundstage for an immersive, theater-like experience.
✅ Best for movies and TV shows.
🛠 How to enable: Open the SOUNDSCAPE app, go to Audio Profiles, and select Movie Mode.

Competitive Mode

🎮 Optimized for gaming, VR, and esports.
✅ Enhances positional audio cues like footsteps and gunfire.
🛠 How to enable:

Tap the right earbud three times, OR
Enable it via the SOUNDSCAPE app.

Both modes are designed to elevate your audio experience, whether you're watching a movie or in the middle of an intense gaming session.

Using the SANSYNC Dongle for Low-Latency Gaming

The SANSYNC dongle (sold separately) unlocks ultra-low-latency audio for VR headsets and gaming setups.

How to Set Up the SANSYNC Dongle

Plug the dongle into your VR headset (or other compatible device) via USB-C.
Remove your earbuds from the case—they will automatically connect to the dongle.
Check the dongle’s indicator light:
- Solid green = Successful connection.

Troubleshooting Connection Issues

If the dongle doesn’t connect, try these steps:
✅ Unplug the dongle and plug it back in.
✅ Perform a 5-tap reset on your earbuds.
✅ Ensure the dongle is within 10 feet of the earbuds for a strong connection.

Unlock the Full Potential of Your SANWEAR Earbuds

By mastering these advanced features, you can take full advantage of what your SANWEAR earbuds have to offer—from immersive audio modes to cutting-edge gaming performance.

For additional support, contact us at support@sansound.com.